Terms of Service

1. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not interfere with the operation or security of the website.

2. Products & Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colors may appear slightly different depending on your device or screen settings.

We reserve the right to correct errors, update product information, or change prices without prior notice.

3. Product Availability

All products are subject to availability. If an ordered product becomes unavailable, we may contact you regarding the order and provide an appropriate solution.

4. Orders

After placing an order, you may receive an order confirmation through the contact information provided during checkout.

We reserve the right to cancel or decline an order in cases including, but not limited to:

Incorrect or incomplete customer information
Product unavailability
Pricing or listing errors
Suspicious or fraudulent activity
Delivery limitations

5. Pricing & Payments

All prices displayed on the website are in PKR (Pakistani Rupees) unless stated otherwise.

Applicable shipping charges, if any, will be displayed during checkout.

6. Delivery

Orders are delivered to the address provided by the customer during checkout.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, unforeseen circumstances, or incorrect/incomplete address information.

Please refer to our Shipping & Delivery Policy for further information.

7. Returns & Refunds

Returns, exchanges, and refunds are subject to our applicable Returns & Refunds Policy.

Customers are responsible for providing accurate information when placing an order.

8. Intellectual Property

All website content, including product images, graphics, logos, text, designs, and other materials, belongs to The Trove Mart or its respective content providers and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

The Trove Mart shall not be responsible for delays or interruptions caused by circumstances beyond our reasonable control, including courier disruptions, natural events, technical failures, or other unforeseen circumstances.